Core service philosophy

Compete for quality through technology, win the market through service, based in Jiaxing and radiating to the Yangtze River Delta, we provide customers with full-cycle, one-stop metal surface treatment equipment services, helping enterprises improve efficiency, reduce costs, and achieve win-win development.

1. Equipment customization service

Leveraging nearly 20 years of technological accumulation and combining with the processing scenarios of customers in the Yangtze River Delta region (such as sheet metal, new energy automotive parts, stainless steel products, etc.), we provide customized solutions for dedicated wire drawing machines and polishing machines. We support personalized adaptation of texture, size, and function, and offer free equipment prototyping to ensure it meets actual production needs.

2. Pre-sales consultation and model selection service

Professional teams provide one-on-one reception, combining customers' processing materials (copper, aluminum, stainless steel, etc.) and process requirements to accurately recommend suitable equipment models. They explain equipment parameters, operation procedures, and cost advantages, and provide free selection guidance throughout the process to avoid procurement pitfalls.

3. On-site installation and debugging service

Leveraging the locational advantages of Jiaxing, we provide rapid on-site installation and debugging services for customers in Jiangsu, Zhejiang, Shanghai, and Anhui. Our professional technicians assemble and debug equipment on-site, ensuring normal operation of the equipment. They also provide simultaneous explanations of basic operation skills for the equipment, eliminating any concerns related to installation.

4. Technical training services

We provide one-on-one or centralized technical training for equipment operation, daily maintenance, simple troubleshooting, and other related content, ensuring that customer staff are proficient in equipment usage, reduce operational errors, and extend equipment service life.

5. After-sales guarantee service

We implement a 24-hour after-sales response mechanism, providing rapid on-site equipment fault handling in the Yangtze River Delta region. We offer services such as equipment refurbishment, parts replacement, and regular maintenance, leveraging our 15 years of experience in equipment refurbishment and after-sales support to fully ensure the continuity of customer production.

6. Full-process tracking service

From equipment selection, customized production, installation and debugging to post-use, we arrange dedicated liaisons to track the entire process, regularly visit customers to inquire about their usage, promptly resolve various issues encountered during equipment use, and enhance customer experience.